(850) 296-8330

Website Second Harvest of the Big Bend

Full-time Non-Exempt

Position Summary

The Resource Navigator will collaborate with the rest of the Second Harvest team to uphold our mission to “Engage, Feed and Educate.”

The Resource Navigator is the first impression to all Second Harvest Food Bank’s walk-in guests, visitors, volunteers and donors. Ensures each guest, visitor, volunteer and/or donor is greeted with a warm smile and welcoming personality.

Job Responsibilities

Include the following. Other duties may be assigned. 

•            Greet, direct or escort donors, volunteers, guests, partner agencies and supporters of the food bank to specific destinations.

•            Provide directions, assistance and answer questions as appropriate

•            Promptly answer telephone calls and provide assistance as appropriate

•            Keep the reception area clean and welcoming

•            Ensure the Welcome Board is updated each morning

•            Keep calendar of on-site events

•            Be aware of employees’ on and off-site scheduling

•            Receive mail, FedEx, UPS and advise staff of packages received

•            Assist Programs Team in sending mail correspondence to clients, updating client tracking sheets, and occasionally making client phone calls.

•            Participate in special projects as necessary

•            Perform other duties as assigned

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.

 

Required Qualifications (knowledge, skills, abilities, competencies)

•            High School Diploma

•            Commitment to the alleviation of hunger

•            Proficient in planning, organizing and problem-solving

•            Able to work well with handling multiple situations at once

•            Demonstrated people skills

•            Excellent customer service/hospitality skills

•            Excellent written and oral communication skills

•            Proficient in Microsoft Office

 

Compensation

Salary for this position is $15.00 an hour. Second Harvest of the Big Bend provides a generous benefits package inclusive of paid health, dental and life insurance for the employee. Employees may elect to participate in the Simple IRA retirement program; SHBB will match up to 3% of your salary. SHBB recognizes 11 paid holidays each year, and employees receive a generous Paid Time Off allocation.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to climb or balance; stoop; kneel, crouch, and taste or smell.  The employee must regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus.  

 

Work Environment

The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

To apply for this job email your details to kthomas@fightinghunger.org

Please note the following:

How to Apply Interested candidates may submit their resume and cover letter to HR@Fightinghunger.org 

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2477 Tim Gamble Place, Suite 200
Tallahassee, FL 32308-4386
(850) 296-8330
© Copyright 2019 - United Partners for Human Services- All Rights Reserved
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